Política de reembolso

Thank you for shopping at NextGen Reads.

NextGen Reads is an online digital store selling digital products only, including eBooks, flipbooks, and downloadable materials. All products are delivered instantly via digital download after purchase. No physical items are shipped.

 

Right of Withdrawal (EU Customers)

If you live in the European Union, you normally have a 14-day right to withdraw from online purchases.

However, in accordance with EU consumer law, by purchasing a digital download from this website, you expressly consent to immediate delivery of the digital content and acknowledge that you waive your 14-day right of withdrawal once the download or streaming begins.

 

Refunds & Technical Issues

Due to the nature of digital products and instant delivery, refunds or returns are not offered once access to the product has been provided.

If you experience a technical issue—such as a broken file, failed download, or duplicate payment—please contact us within 7 days of purchase. We will gladly provide a working copy or resolve the issue.

 

Contact Us

For all refund, return, or technical support inquiries, please contact us at:

📧 info@nextgenreads.online

We respond to all customer requests within 2–3 business days.